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Returns And Refunds


I gladly accept returns and cancellations for physical products under the following guidelines: 

  • Contact me within 3 days of delivery.
  • Ship items back within 7 days of delivery at your cost.
  • Request a cancellation within 1 hour of purchase


I don't accept exchanges.


Please contact me if you have any problems with your order.


The following items can't be returned, unless they arrive damaged or defective,

  • Custom or personalized orders.
  • Perishable products (like essential oils and essential oil formulations, plants, dried herbs).
  • Digital Products.

  

Return details:

If the product was broken or unsealed in shipping, please take a picture as soon as you open it and send it to me. I will refund or reship, your preference.  


Please contact me if you feel you have a legitimate reason for returning the item. I am always willing to engage in a discussion around my products!

Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.verdurewell.com

(the "Site"). This Site is owned and operated by Carole Ann Berg. This Site is an eCommerce website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and

agree to abide by them at all times.


Intellectual Property

All content published and made available on our Site is the property of Carole Ann Berg and the Site's

creators. This includes, but is not limited to images, text, logos, documents, downloadable files and

anything that contributes to the composition of our Site.


Age Restrictions

The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18

years old. We do not assume any legal responsibility for false statements about age.


Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account,

including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and

truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you

violate these Terms and Conditions.



Sale of Goods And Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

- Aromatherapy blends for people and pets;

- Digital products for Aromatherapy and Mindfulness and Weight loss; and

- Services such as personal and group coaching.


The services will be paid for in full when the services are ordered.


These Terms and Conditions apply to all the goods and services that are displayed on our Site at the

time you access it. This includes all products listed as being out of stock. All information, descriptions,

or images that we provide about our goods and services are as accurate as possible. However, we are

not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of

all goods and services we provide. You agree to purchase goods and services from our Site at your own

risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel

your order and have already processed your payment, we will give you a refund equal to the amount

you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt

of any refund.


Subscriptions

Your subscription does not automatically renew. You will be notified before your next payment is due

and must authorize that payment in order for your subscription to continue.


Payments

We accept the following payment methods on our Site:

- Credit Card;

- PayPal; and

- Square Payments.


When you provide us with your payment information, you authorize our use of and access to the

payment instrument you have chosen to use. By providing us with your payment information, you

authorize us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to

cancel or reverse your transaction.


Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following

methods:

- Postal Service. Delivery takes 5-7 business days.; or

- Postal Priority Mail Service. 


Delivery takes 3-5 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected.

Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include

weekends and statutory holidays.


You will be required to pay delivery charges in addition to the price for the goods you purchase.


You are required to provide us with a complete and accurate delivery address, including the name of the

recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a

result of you providing us with inaccurate or incomplete information.


Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these

Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms

and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict

between these Terms and Conditions and that legislation, the mandatory provisions of the legislation

will apply.


Limitation of Liability

Carole Ann Berg and our directors, officers, agents, employees, subsidiaries, and affiliates will not be

liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your

use of the Site.


Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Carole Ann Berg

and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims,

losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your

violation of these Terms and Conditions.


Applicable Law

These Terms and Conditions are governed by the laws of the State of Colorado.


Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent

or invalid under applicable laws, those provisions will be deemed void and will be removed from these

Terms and Conditions. All other provisions will not be affected by the removal and the rest of these

Terms and Conditions will still be considered valid.


Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with

the law and to reflect any changes to the way we operate our Site and the way we expect users to

behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a

notice on our Site.


Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

(541) 821-8477

Carole@verdurewell.com

2959 Newport Circle, Castle Rock, CO 80104


You can also contact us through the feedback form available on our Site.


Effective Date: 12th day of October, 2021

Privacy Policy


Effective date: 12th day of October 2021


www.verdurewell.com (the "Site") is owned and operated by Carole Ann Berg. Carole Ann Berg can be

contacted at:


Carole@verdurewell.com

(800) 685-0461

2959 Newport Circle


Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the

following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected; and

4. The rights of Site users.


This Privacy Policy applies in addition to the terms and conditions of our Site.


Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and

2. The collection, use, and retention of the data listed in this Privacy Policy.


Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect

any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:


1. IP address;

2. Clicked links; and

3. Content viewed.


Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;

2. Email address;

3. Phone number;

4. Address; and

5. Payment information.


This data may be collected using the following methods:

1. Creating an account.


How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or

indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this

Privacy Policy.


The data we collect automatically is used for the following purposes:

1. Statistics.


The data we collect when the user performs certain functions may be used for the following purposes:

1. Communication; and

2. Purchasing a product or service.


Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data


Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights; and

4. To buyers or potential buyers of this company in the event that we seek to sell the company.


If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and

have no control over their privacy policies and practices.


How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our

data on servers in secure facilities. All data is only accessible to our employees. Our employees are

bound by strict confidentiality agreements and a breach of this agreement would result in the

employee's termination.


While we take all reasonable precautions to ensure that user data is secure and that users are protected,

there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore

we are unable to guarantee the security of user data beyond what is reasonably practical.


Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal

data from children under 13 years of age. If we learn that we have collected personal data from a child

under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of

age has provided us with personal data their parent or guardian may contact our privacy officer.


How to Access, Modify, Delete, or Challenge the Data Collected


If you would like to know if we have collected your personal data, how we have used your personal

data, if we have disclosed your personal data and to who we disclosed your personal data, or if you

would like your data to be deleted or modified in any way, please contact our privacy officer here:


Carole A Berg

Carole@verdurewell.com

(541) 821-8477

2959 Newport Circle


How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data

Collected section, we provide the following specific opt-out methods for the forms of collection, use, or

disclosure of your personal data specified below:

1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by

clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences

under "Your Account"


Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law

and to reflect any changes to our data collection process. When we amend this Privacy Policy we will

update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically

review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify

users by email of changes to this Privacy Policy.


Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Carole A Berg,

at:

Carole@verdurewell.com

(541) 821-8477

2959 Newport Circle

Copyright © 2021 Verdure Wellness - All Rights Reserved.

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